• Resolved tierramitica1

    (@tierramitica1)


    Hello,
    First of all, your plugin looks very promising, so I hope I can get it to work for my site! I do have a need for something that I do not see in any of the tutorials:
    I would like to be able to organize the data from Woocommerce into different tabs (sheets), within one google sheet document, according to the product that is bought. I only have a limited number of products, which are actually events, and would like a list of all customers, organized by event, one event for one tab or sheet.
    Would this be possible to achieve with your plugin?
    Thanks in advance for your response!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter tierramitica1

    (@tierramitica1)

    Hello again, never mind my previous question, I installed and set up the plugin and I was able to figure it out easily and I got it to work perfectly. However, now that I am testing, twice already the map fields spreadsheet field of my integration has disappeared, which makes me no longer able to do any changes to the fields. When I look under settings, it says I am “Not Connected”, even though the correct ID and secret are filled in. When I press “save and authorize again, it just sends me to google again. It happened before, a few hours ago, and then it just started working again shortly after so I thought it was a temporary glitch, but now it happened again and the test order that I did just now did not appear in my google sheet.

    Could you please help me figure this one out? Thank you!

    Plugin Author Nasir Ahmed

    (@nasirahmed)

    Hello,

    Please try re-authorizing. Go to https://myaccount.google.com/permissions, look for this app and then hit REMOVE ACCESS. Then authorize again from plugin settings.

    Thread Starter tierramitica1

    (@tierramitica1)

    Hello Nasir Ahmed and thank you for your answer. I did what you said and now it is connected again and everything works fine again. However, I would not like this to happen in the future.. Could this keep happening and could I risk new data not appearing in Google sheets?

    Aside from this, your app is working perfectly so thank you for your effort and support!

    Plugin Author Nasir Ahmed

    (@nasirahmed)

    It is an unusual case so should not happen often.

Viewing 4 replies - 1 through 4 (of 4 total)
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