Possible to make Transaction ID field Optional?

Hi,

Every UPI id contains 12 digit number. But what do you mean by “different apps have different length of numbers for transaction ID”? Could you pleas explain?

Actually UPI ID is only an unique number which can be used to verify an order against that UPI ID. So, if you want to remove that, then how can you verify that pending order?

Thanks!

This is Phonepe transaction ID P2003231111250759237555

Hi,

Yes, this is PhonePe transaction ID, but it is not an UPI Transaction ID. Go to Transaction Details and see the UTR which is the Real UPI transaction Id.

This Transaction ID (P2003231111250759237555) is generated by PhonePe internally. Now if a customer pay the required amount via Paytm / BHIM or any UPI app other than PhonePe, then the customer cannot see the Transaction ID generated by PhonePe.

You can’t be sure about by which UPI app a customer pays the required amount. It can be Paytm, BHIM App, Google Pay, PhonePe or any other banking UPI app.

In that case, customer can only know the 12 digit UPI Transaction ID from the app by which he/she makes the payment.

So, you can add a line in description field that indicates the PhonePe UTR is the only common ID for both buyer and Seller side to identify a valid transaction.

Thanks!

Is there a possibility to edit that field? How about they submit last 5 digits of transaction ID, that way its easier for them to enter it.
Also, most general public wouldn’t understand the transaction ID meaning, that why I am asking if it can be made optional.

Instead of submit button with transaction ID, what if there is button “confirm payment”
When you click that,
It will through a browser popup saying “Please click on OK if amount deducted SMS received else click Cancel”

So button for OK will confirm order
button for cancel will process order with pending payment status (this way the admin can get contact details and call up the customer asking him for pending payment)

Thank you for instant replies!
Also, is there a way to get in touch with you (via email/number)?

Hi,

Instead of submit button with transaction ID, what if there is button “confirm payment”
When you click that,
It will through a browser popup saying “Please click on OK if amount deducted SMS received else click Cancel”

I think it is a good idea. But suppose if a customer does not pay actually but hit the confirm payment button, then what can you/a seller do?

You can contact me via email: [email protected]. Thanks!

So… a few things.

@infosatech Your account is flagged because you repeatedly asked for admin and that’s still in effect. You posted your email address, don’t ask for it to be removed as you made that decision.

@sureshunao Please do not permit anyone to log into your site. That could have consequences for Sayan Datta here if that happens.

Had the author made that ask this would be the new canned reply.

While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

Thankfully are other ways to get information you need:

• Ask the user to install the Health Check plugin and get the data that way.
• Ask for a link to the https://pastebin.com/ or https://gist.github.com log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors).
• Ask the user for the step-by-step directions on how they can reproduce the problem.

You get the idea.

We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

I’m including that here by way of explanation. Please take care and keep that in mind.

Hi,

Thanks for your explanation @jdembowski . He asks for my email so I provide him. I know that illegal activities can ban me from WordPress and now I have already strickly followed the rules. Actually some times it’s quite irritating for me to wait for forum replay verification by a moderator, though this a best process to reduce spam and illegal activities.

Thank you!

• This reply was modified 4 years, 8 months ago by Sayan Datta.

No worries. All good here. This conversation was getting into details, so just asked for email.

Sorry to flout the rules.
Please do not block anyones account here.

Have a good day.