Possible to continue sending reminder emails after purchase?

  • Resolved Anthony Froio

    (@anthonyfroio)


    2 years, 3 months ago

    I was wondering if it’s possible in the settings to continue sending the cart abandonment reminders after a purchase has been made using a coupon, but NOT send the email template reminder that includes the coupon code anymore?

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  • Plugin Author retainful

    (@retainful)

    Hi

    Thank you for reaching out.
    Yes. But it is Possible only by creating two workflows. One for abandoned cart and another for post purchase (after purchase).
    The abandoned cart workflow will stop as soon as the customer made the purchase.
    But the customer will enter into the post purchase workflow and can receive emails configured in that workflow.

    Hope this helps. If you need any assistance setting up the workflows, please leave us a message via the Live chat option at our website at https://www.retainful.com

    Thanks
    Team Retainful

Viewing 1 replies (of 1 total)
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