possible to bring the extra value from stripe?

You have shared the snippet codes that time but by adding that codes in functions.php, where do I see the outcome of this code? I checked WooCommerce > Orders but I dont see any difference.

That info would be rendered where the existing fee info is displayed on the order details page.

The code is working fine when I test.

Sorry for late reply.

Although I have added the code in snippet code, the exchange rate is not showing up in Woocommcer > Orders > individual order

This is what I get.

https://app.screencast.com/Pb0R92Ktb8PQ7

Can you please help identify what went wrong?

Thank you

• This reply was modified 1 year ago by futureyoon.

Along with the reported issue, I am not sure where (which table/column) is meta data of ‘_stripe_exchange_rate’ is stored..

Is it under postmeta table?

Because I happened to check a few tables (with my limitted knowledge) but couldnt find such meta data stored any where…

not sure if that’s the reason it’s not showing up on WC > Orders > individual order

Anyway please advise me on this.

Thank you

Can you please help identify what went wrong?

Make sure you have the option Display Stripe Fee enabled on the Advanced Settings page.

Is it under postmeta table?

That depends on if you’re using the WooCommerce order tables or the traditional posts and postmeta table. If you’re using the new order tables, then it will be in th ordermeta table.

Kind Regards

Thank you for the update.

Yes, display stripe fee is enabled but still not showing up..

Is there anything else to check? i have checked wc_order_meta table, found out that ‘_stripe_exchange_rate’ appeared long time ago (2022 Oct), since then it is no longer showing up any more… Can you please help?

Thank you

Just wondering if there is any option_name to be ‘yes’ (in the wp_options table) for this feature to be working properly?

I turned all for yes for any option name contains ‘stripe’ or ‘woocommerce’ just in case. not sure if there is anything missing.

It’s so weird..

Just wondering if there is any option_name to be ‘yes’ (in the wp_options table) for this feature to be working properly?

No, the only option that needs to be enabled is the “Display Stripe Fee” mentioned in the previous reply.

Since I can’t see how you’ve implemented the custom code, I can’t say for sure what your issue is. But when testing this on our development site it works as expected.

Kind Regards,

Silly me.. I put it to run on backend only… it’s working fine after i changed to run front and backend.

Quick question

For those orders that were placed before without this ‘_stripe_exchange_rate’ field, is it ok for me to add the line into ‘wc_order_meta’ table?

for example,

https://app.screencast.com/UBXkExg7XXK4r

We need to run report with the respective exchange rate per order.

Please advise.

Thank you

is it ok for me to add the line into ‘wc_order_meta’ table?

Yes, you can add any value you like there that has relevance for your business process.

OK. Thank you for the confirmation.

I have another issue with the ‘_stripe_exchange_rate’ that was captured in the system.

Please take a look at the demo. It happens for Korean Won exchnage rate.

https://app.screencast.com/d26OpSGOunaz5

Captured in the WC > 1.00 KRW = 0.348199

Capture in Stripe >> ?1 KRW = RM0.003481 MYR

it should capture 2 decimal points lower.. but somehow it’s missing.

Any idea?

You will need to look at the stripe.com > developers > logs and confirm what value Stripe provided in the response.

Just FYI, it’s due to this. I have talked to Stripe agent.

https://docs.stripe.com/currencies#zero-decimal

Thank you for the support.

• This reply was modified 1 year ago by futureyoon.