Possible Rest API issues

  • Resolved acquamarina

    (@acquamarina)


    6 months, 1 week ago

    Hi,

    Our site is on Woo 8.8.3. We use an extension that uses the Rest API. It had been working great until about May 7.

    I have been trying to figure out what the problem is. I have received many errors along the way. Today I received “Invalid URI “xxxxxxxx.com/wp-json/wc/v2/products”” and the task failed. The product is not imported, and nothing is logged in the server’s error logs.

    Based on the fact that the extension imports and creates a new product using the Rest API, and we eliminated all other possibilities, doesn’t that point to an error in the API?

    I am not a coder and I need the extension for my business. We use it every day.

    Is my deduction wrong?

    Thanks!

    • This topic was modified 6 months, 1 week ago by acquamarina. Reason: added information

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Stef

    (@serafinnyc)

    Hello @acquamarina have you tried changing your end point?

    Have you checked your Authorization, SSL certificate and made sure it’s valid? Tried going to Permalinks and just clicking Save. Firewall. It could be a number of things, but I would start there.

    Also, we’re on V3 now. V2 is an older version

    Make sure to read up on any changes here and here

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @acquamarina

    It seems like the issue might indeed be related to the Rest API. However, without further details, it’s hard to pinpoint the exact problem.

    The error message “Invalid URI” typically indicates that the URL you’re trying to reach is not correct or not accessible.

    It’s possible that something might have changed in your server configuration or in the API settings that are causing this issue. Since you are using Legacy REST API, ensure you’ve installed the WooCommerce Legacy REST API plugin to make it work fine.

    Additionally, if you noticed the problem started after you updated the WooCommerce Legacy REST API plugin, consider downgrading to a previous version to see if it makes any difference.

    Furthermore, as you mentioned that you’re not a coder, I would recommend reaching out to the developer of the extension you’re using. They might be able to provide more insight into what could be causing this issue.

    I hope this provides some clarity. Please let us know if you have any other questions!

Viewing 2 replies - 1 through 2 (of 2 total)
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