possible isp site hacking issue?

  • Resolved Abdelhadi

    (@mackb)


    4 years, 7 months ago

    Hi there,
    first of all thanks for this Awesome security plugin, i think my issue is solved but i looked for clarification to this issue and can’t seem find a good answer;
    So after i installed this plugin i realized there were 2 IP addresses logged in into my site under my single user name at same time. i changed my login username/password and still every time i login there 2 IP addressees logged in and if i force one to log out it will log me out too!
    then i looked up the IP addresses and both turnout to be from my ISP company; does that mean my ISP or somebody was using my login username/ISP IP address to access my site at “same time” i log in to my site, or is it some weird plugin/virus issue??

    now after i switched to a new ISP i no longer have the problem.. only one IP address is logged under my username;

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Are you talking about your ISP “Internet Service Provider” or your website host?

    Thank you

    Thread Starter Abdelhadi

    (@mackb)

    Hi mbrsolution,

    yes i’m talking about Internet Service Provider, both IP addresses belong to my Internet Service Provider.
    the plugin file scan also detected file changes at my host side, and i run file integrity check/repair at my host cPanel and it said it repaired the files but the plugin’s file scan still report files change at my host side. not sure what to do at this point.

    thanks for your response.

    Thread Starter Abdelhadi

    (@mackb)

    update!
    Okay, the problem is back! i was fine for couple days after i switched to new isp, and now i have 3 IP addresses logged in under my username:
    one is my public IP, the other is also from my new ISP and the other one from my website hosting company;
    what is this? is it a plugin issue or is it a common issue with WordPress/bluehost?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Try the following. Go to WP Security -> Settings -> Advanced Settings and try different options from the dropdown menu.

    Let me know if this helps you.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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