Possibility of complaint?

Hi @hajorenner –

Thanks for patiently waiting for a response. I have reviewed your site and made an adjustment on our end to fix the issue.

You can add a non-commercial stats plan by going to:

https://wordpress.com/stats/purchase/

Let us know if you have any issue adding a non-commercial plan.

Hello @lastsplash

Before I do anything wrong… When I click on the link, after a long time I get the following error message (see screenshot Error.jpg). In my opinion, I am logged in correctly (see screenshot Jetpack.jpg. What do I have to do?

Jetpack.jpg:

https://drive.google.com/file/d/1gEuUISgJTlr-o74hmyPsZkr6jdrzO7_W/view?usp=drive_link

Fehler.jpg:

https://drive.google.com/file/d/12b-DsRFPgnIFsZ7J0-r35ZkYPNtHyJxa/view?usp=drive_link

Hi @hajorenner,

I can see that you are getting an error related to the Jetpack connection, I’d suggest cycling the connection by reinstalling Jetpack:

https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

Let us know what you get after that.

@muffinpeace

Worked now. Thank you!
greeting