Pos interface

Hi,

Thank you for reaching out to us.

For entering the POS page, you should be able to do it with admin account. Otherwise you need the Cashier role and capabilities to enter that page. 

If you use a customer account or incognito/private mode, it’s not possible to go there.?

Best regards.

Hi,

I am trying to access pos interface with my admin account, please see this short video https://yapame.website/wp-content/uploads/2024/03/where-to-see-pos-interface.mp4

Can you please try disabling the plugin, then enable it back and try again?

Hi,

I tried what you said but nothing changed. I only have Elementor, Woocommerce and woodmart core plugins activated. Weird i can′t access to pos interface.

Regards

I see. We’re working on it now, and will update our plugin as soon as possible.

Ok, any date for the release of updated version?

I’m sorry for now we haven’t an ETA just yet. We’ll do our best to deliver it as soon as we can

Hi,

Just want to drop a quick message that we’ve updated our plugin.

Hello,

Thank you for the update. I′ll try and let you know.

Regards,

Hi,

Issue remains. I tried deactivating woodmart core plugin, but still the issue, cannot access pos interface, it redirects me to my account page. Later I tried switching themes, I activated twenty twenty four theme, but same situation. I′m admin, click visit pos and it redirects me to my account page. I have Elementor, WC, woodmart core, contact 7 and your plugin activated. I don′t know what could the prroblem. I can give you my admin access to check it out by yourself. Let me know where I can provide my admin access.

Thanks,

Hi @josevaldez

I’ve tried on a whole new local website and there’s no problem on the latest version. In your case, I would recommend testing for conflict: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

Even if I can access your WP admin, I would still need to run a full conflict test there, so I would suggest that you should?backup your site content?before making any changes, and you could always?duplicate the site?for testing purposes if you don’t want to interrupt the live site.

Hi,

I did what it says in the guide you shared, but still problem remains. Right now I only have twenty twenty four theme, woocommerce and webpos activated, but like i said still clic “visit pos” and it redirects me to my account page.

This website is not on production. You can access and do the test you′d like, so let me know if you′rea willing to check it out, where can I send you my admin access?

Thanks,

Can you please open a support ticket on this Forum: https://villatheme.com/supports/forum/presale/

We’ll check it for you.

Is it possible to filter out-of-stock products from the product list while the cashier enters the transactions?

Hi, @satsky

I’m afraid we don’t have that feature at the moment. However, if you see an out of stock item on POS page, it can’t be added to cart.