Portfolio Grid – images no longer there

  • Resolved avalpert

    (@avalpert)


    7 years, 6 months ago

    In migrating my site my portfolio grid page stopped showing the image associated with the portfolio – the image is referenced in the page source but doesn’t seem visible.

    I also can no longer change theme options via the admin page.

    Any idea what I need to do to fix?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter avalpert

    (@avalpert)

    So with a little backtracking I’ve traced the issue to the interaction between WP Offload S3 plugin and the portfolio grid – none of the other pages seem to have a problem bringing the images in from AWS.

    Any idea why this page would be different?

    I’m not sure what the plugin does, so I can’t really say for sure. It’s possible that it effects the way your galleries work on the site?

    I would try to contact the plugin developer’s support to see if they have any insight on this.

    -Kevin

    Thread Starter avalpert

    (@avalpert)

    It just transitions uploads from my server to Amazon’s S3 – the S3 images work on every other page including blog grids, it is only the portfolio grid that seems to be an issue.

    • This reply was modified 7 years, 6 months ago by avalpert.
    hannah

    (@hannahritner)

    Hi avalpert,
    Do you have the kadence toolkit plugin installed and activated?

    Hannah

    Thread Starter avalpert

    (@avalpert)

    Yes, I do. I’ve tracked the problem, when I regenerated my media library in S3 it didn’t create all of the same thumbnail files that are referenced on that page (particularly the 300×300 one) and that is why it was pulling the images. I went back and recreated that one additional file for each upload and it now works.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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