Port for passive secured connection

  • Resolved Germont

    (@alergic)


    2 years, 1 month ago

    Hi!

    I tried to setup a FTP backup with passive connection + SSL, and I get this error.
    The hosting company says I must specify a certain port to open in firewall, as they can’t open the whole range on a shared server.
    Please, is there a specific port this plugin is using?
    Thanks!

    [04-Oct-2022 14:51:53] Starting upload to FTP …
    [04-Oct-2022 14:51:54] WARNING: ftp_nb_fput(): php_connect_nonb() failed: Operation now in progress (115)
    [04-Oct-2022 14:51:54] WARNING: ftp_nb_fput(): Entering Passive Mode (62,231,125,2,172,29)
    [04-Oct-2022 14:51:55] ERROR: Cannot transfer backup to FTP server!
    [04-Oct-2022 14:51:55] ERROR: Step aborted: too many attempts!

    • This topic was modified 2 years, 1 month ago by Germont.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hello @alergic
    FTP Passtive has a random IP and port from your FTP server, so that not possible.
    I would suggest you switch to the default FTP Active mode instead, the client will directly ask which port and IP your server should be open to allow the transfer.
    And the hoster will be able to open these ports.
    I hope it could help!

    Plugin Support happyAnt

    (@duongcuong96)

    since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know ??

Viewing 2 replies - 1 through 2 (of 2 total)
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