Popups not working – No JS errors in console

Also, I’m working on a new version of the site here, https://www.staging2.cityscapesinc.com/accessories/, and the popups work, but only once.

Clicking the orange ‘details’ links will open the popups.

@peetey18 – The open / close / open issue is well documented already and I am patching it already. It only occurs when the animation type is “None”.

It should be patched in v1.4.10 when it goes out.

Thanks @danieliser. I tried setting the animation to all the other options, and none of them worked. Any thoughts?

@peetey18 – Do you still have the same issue with other animation types? IE opens once, but won’t open a second time?

My apologies. Updating the animation type fixed the problem on this page, https://www.staging2.cityscapesinc.com/accessories/, but I am still having an issue with the popup here: https://www.staging3.cityscapesinc.com/envisor/

I have prepended the popup inside the grid where I have What is Envisor, Project Profiles, etc. When you click What is Envisor, the popup opens for a second, then closes. I can see that the popup CSS gets display:block applied but is quickly removed, causing it to disappear.

No JavaScript errors, and this used to work before the naming convention was updated. What do you think?

@peetey18 – That is a bit trickier, your tiles have their own JS methods for displaying things. Our popups don’t even seem to be triggering correctly. Their JS seems to stop before they start. Also your click trigger is not clickable, it has a height of 0, the clickable part is actually for the tiled content.

Not sure if there is a way in that case to do it. Maybe recreate the grid with your own html css without their version since you want to use popups anyways.

Hope that helps.

@danieliser, I was able to fix this by firing the popup open method when the grid title is clicked, instead of embedding a link and triggering a click when the title is clicked… seems I overcomplicated things!

Thank you for your help in troubleshooting.

@peetey18 – not a problem, glad you worked out a solution. Please take a moment to rate and review the plugin and or support.