Popup Trigger not working with set cookie

  • Resolved binghamdesign

    (@binghamdesign)


    3 years, 8 months ago

    I’ve followed the instructions from another submission here that gave reference to Gravity Forms confirmation redirect not setting a cookie correctly upon form submission. So I’ve manually set my cookie (via the instrucitons – https://wordpress.stackexchange.com/questions/235839/unset-a-cookie-on-successful-gravity-forms-form-submission) and the cookie is being correctly set and the timing is honored (1 year).

    The pop up is STILL popping up even with the cookie as confirmed being set.

    In my Cookie settings: I created a Manual cookie, named it the same as the cookie I’m setting via my functions file, and added that cookie to the trigger disable list. The Close popup one works just fine.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Maria T

    (@mariatogonon)

    Hello @binghamdesign – thanks for writing in and apologies for the inconvenience this has caused.

    Please note that you will need to?set the?cookie name?to the?Trigger?settings?to be able to make it work.??See this demo screenshot from my test site:?https://share.getcloudapp.com/o0uQNWrv
    ?
    ?You can try that and let us know if that solves your problem.

    If that helps, then we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word.

    Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link:?https://wppopupmaker.com/support/?Thank you.

    Thread Starter binghamdesign

    (@binghamdesign)

    Thanks Maria! The internet gods decided I was worthy today and the cookie now works. I had what you described above in my settings (I’ve had a similar configuration before) but for whatever reason it was not working the other day. It does now.

    Thanks

    Maria T

    (@mariatogonon)

    You are welcome and thanks for letting us know. Glad to hear that it is now working on your end. ??

    By the way, if you have a moment then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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