• Resolved mailchef

    (@mailchef)


    Tiny popup window where Name and Title of survey (who do we need both) take up half the window. Very large typo so bad overview for customers.

    Additionally they get pestered with the same survey on EVERY PAGE of the website. I’d expect some delay and NOT repeated popups.

    The UI was so beautiful and how to create Polls, I thought this was more professional.

    I cannot see any settings related to popup polls

    Also sadly that conditional logic is only used for exit questions and not within the poll like: if previous question was answered with yes, then we have a relevant additional question.

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @mailchef,

    Thank you for the topic.

    Firstly, please provide us with the following information for further investigation of the case.

    1. The link, where the given survey is located.
    2. The version of the plugin you are using.

    If you want to change the popup width and height, then, the plugin has these features available for usage.
    You can find the necessary options in the Popup Survey submenu.

    See the screenshot below:

    If you want to disable the Survey Title, then, head to the Surveys > particular survey > Settings tab > untick the Show survey title option.

    See the screenshot below:

    If you want to disable the title and description section, then, you can untick the Show section header info option (Settings tab).
    It will hide the title and description of all sections.

    See the screenshot below:

    To decrease the font size of the Survey Title, head to the Surveys > particular survey > Styles tab > Survey title font size option.

    See the screenshot below:

    If you want to display the popup survey on different pages, then, you can make use of the Show on option (Popup Survey submenu).
    At the moment, unfortunately, the popup survey feature doesn’t have the delay option.

    See the screenshot below:

    As to the last point.
    As far as I understand, you are referring to the?Logic?Jump?feature.?
    It works?based on the answers provided by the users to the previous questions.

    You can check out?these useful links?to see whether the feature meets your requirements or not:
    Youtube Video:?https://www.youtube.com/watch?v=iDp6e0Fyb_w
    Article on how to Create Survey with Skip?Logic?(Step by Step):?https://ays-pro.com/blog/create-survey-with-skip-logic-step-by-step

    As the Logic Jump feature is available only in the Pro version of the plugin, you are welcome to contact us via this form for further discussion. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
  • The topic ‘Popup Survey, Terrible Layout and repeated Naggings’ is closed to new replies.