Popup sound not working

  • Resolved chti56

    (@chti56)


    11 months, 1 week ago

    Hi,

    I’ve created a popup with a sound which should be played when the popup is displayed. However no sound is played while the popup appears…
    The selected sound is a mp3 file format. Same problem with a wav file format.
    What may I do to fix this problem ???

    Thanks for help.

    Rgds

    • This topic was modified 11 months, 1 week ago by chti56.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @chti56,

    Thank you for the topic.

    I want to mention, that the popup sound doesn’t work with the on-load popup trigger. You can see this info in the tooltip of the option.

    See the screenshot below:

    View post on imgur.com

    So, you can choose, for example, the on click trigger and check the case in that way.

    Thank you.

    Thread Starter chti56

    (@chti56)

    Hi Jasmine,
    Many thanks for this quick answer.
    I will try the solutions you suggest.

    Rgds

    Plugin Support Jasmine

    (@hyenokian)

    Dear @chti56,

    Thank you for your response.

    Eenjoy the plugin and feel free to open a new topic in case of any further questions.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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