• Resolved patriotsfirstco

    (@patriotsfirstco)


    Hello my popup preview works fine, but when I publish it is not showing as it should be. It takes me at the bottom of the website and there are the input fields and it is not in popup style just like input fileds. Also it is not possible to close the Popup.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @patriotsfirstco,

    I hope you are doing well today!

    There could be various reasons why Hustle’s popup form isn’t displaying correctly on your website.

    The primary reason could be a conflict between your theme or another installed plugin and Hustle plugin. To identify if this is the reason, you can perform a conflict test where you deactivate all other plugins and check if the popup works. If it does, then you can reactivate your plugins one by one to identify the one causing the issue.
    Please make sure you have recent backups and perform this operation on your dev/staging site if possible.
    To learn more about a plugin conflict test, please see this guide below:
    https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

    If you have added custom CSS that’s impacting the display rendering of the popup, the plugin might not function as expected.

    If you’re using a caching or asset optimization plugin, make sure you deactivate it, or clear their caches, as it may still be showing a cached version of your page.

    Please also check that your Hustle plugin version is not outdated, if so, update it to the latest one.

    Kind regards,
    Zafer

    Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi again @patriotsfirstco,

    We haven’t heard from you in a while, we will go ahead and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

    Kind regards,
    Zafer

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Popup preview works fine but won’t implement on website’ is closed to new replies.