Popup opening when it’s not supposed to

Hi @webwizz ,

Thanks for reaching out.

It could be that the popup has a Time Delay / Auto Open Trigger.

If that’s the case, kindly edit the popup and remove the Time Delay / Auto Open Trigger to make the popup only display when the icon is clicked.

See how to: https://share.zight.com/YEuwmmbn

To understand popup triggers better, check out this guide:
https://docs.wppopupmaker.com/article/545-a-beginners-guide-to-popup-triggers

Please let us know if that helps.

• This reply was modified 6 months, 3 weeks ago by Yui.
• This reply was modified 6 months, 3 weeks ago by Israel Martins.

The popup is just set for Click Open. I’ve used your plugin a lot so understand how the triggers work – never seen this before that it opens on a different page without clicking.

Hi @webwizz,

It looks like the Search Form block is adding the popup ID as a parameter after the search term in the URL.

See here: https://share.zight.com/RBuAwD9b

A workaround would be to prevent the popup from appearing on the Search Results page by adding a negative targeting to it.

See here: https://share.zight.com/9Zu92p89

Please try it out and let us know if it works for you. ??

That works thanks.

Hi @webwizz,

We’re glad that worked!

There’s a more appropriate option you can enable in your popup Settings > Advanced tab called “Disable automatic re-triggering of popup after non-ajax form submission.“.

See here: https://share.zight.com/xQuoZDAn

You can opt to check that instead if you want to do away with the targeting. It will work just the same. ??

I’ll be closing this thread now. Feel free to open a new one if you have new questions!