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  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Clembke,

    Thanks for your message. I will be glad to help.

    For this issue, I am not able to replicate it eg the pop fires on all pages for me on my test site.

    With that in mind I would recommend turning off any caching plugins you are using as sometimes this can have a conflict with the pop up firing when intended.

    In addition to that you can also try clearing the caching from your website using the caching plugins settings.

    If you do find the caching plugin is conflicting with the pop up, there is usually an option to exclude certain plugins from being cached.

    I hope that helps a little. Let us know how it goes.

    All the best.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hey Clembke,

    I am going to mark this as “resolved” but if you have any more issues, feel free to reach out to us again.

    All the best.

Viewing 2 replies - 1 through 2 (of 2 total)
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