Hi @skinnydans
Thanks for reaching out.
It seems like there is a cookie from testing on your Mobile Device as it works fine on my end using a simulator: https://a.supportally.com/v/n1MKsP
OptinMonster uses cookies to control how often a campaign can reappear once it’s been closed or converted.?
The default setting for new campaigns is to hide the campaign for:
- 30 days after interaction (close)
- 365 days after conversion
The guide here shows more details and a walk-through of how to adjust these settings — https://optinmonster.com/docs/how-optin-cookies-and-the-global-cookie-work-in-optinmonster/
Once you’ve modified the cookie settings please be sure to manually clear your normal browsing session’s cookies to remove any previously-set cookies for this campaign before testing again, or test from a new Incognito window.
Can you please clear the cookies from your mobile device and test it out and see if the issue still persists?
Let us know if there are any other questions.
