Popup not working after update

  • Resolved mrveeen05

    (@mrveeen05)


    4 years, 9 months ago

    Good day! I why is my modal pop-up not working? It was working previously but now it suddenly didn’t work. But when I check the buttonizer plugin, the pop-up works. Why is it in the actual site it doesn’t work? Thanks

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  • Maria T

    (@mariatogonon)

    Hello @mrveeen05 – sorry to hear that you are having this problem.

    I would suggest you check out this?documentation and see if it gives you anything useful to go on: My Popup Won’t Work – How Can I Fix It? This will give you the step by step guidelines that you can follow to determine if there is a conflict between our Popup Maker plugin and another plugin or theme quickly.

    If that helps, then we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word.

    Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link:?https://wppopupmaker.com/support/?Thank you.

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