Popup not working

We have a staging site where we used elementor to build the site. we have the latest Woocommerce plugin everything but the popup is not showing, User received the email, and the email is working fine but the popup is not showing therefore the user can’t give their code to verify their account.

The site is password-protected:
username: mammamia
password: b4qk6EFHvhN

The page I need help with: [log in to see the link]