Popup not working

  • Resolved hexoliving

    (@hexoliving)


    3 years, 8 months ago

    Hi guys!

    I installed this plugin in order to get some sort of verification for my customers. The problem is, that after they register, they don’t get the popup or anything. It just sends them to the following link: “https://www.hexoliving.com/my-account/email-verification/” – but this site does not exist.

    They do get the verification code, but they don’t get the option anywhere to enter the pin-code. Can you guys help with this?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter hexoliving

    (@hexoliving)

    They also get the pin AND the “Your HexoLiving account has been created!” mail at once. So they don’t even get to enter the pin and the account has somehow ben added anyways.

    In the panel however, it’s still pending.

    They can’t access the “My Account” page at all after registration.

    Plugin Author Zorem

    (@zorem)

    Hi, I can’t replicate this issue on our DEV, it might be that you got a conflict with other plugin, you can run a compatibility test.

Viewing 2 replies - 1 through 2 (of 2 total)
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