Popup not staying closed

  • Resolved meldev

    (@meldev)


    7 months ago

    I have a full-screen popup on the home page.In the settings under Behavior, I’ve selected “do not show the campaign again for X (days, hours, minutes)” and set it to one day.

    The popup open every time I visit the home page no matter how many times I close it.

    How can I fix this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Stergos Zamagias

    (@stergosz)

    Hello @meldev,

    The reason this happens is because you don’t have SSL enabled on your website.

    The cookie is created with the “secure” flag and since your site uses non-SSL http version, the cookie cannot be created and the popup keeps appearing.

    Once you set up an SSL certificate, the issue will be resolved.

    Regards,
    Stergos

    Plugin Contributor Stergos Zamagias

    (@stergosz)

    I will be closing this ticket as the missing SSL is the culprit to this issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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