Popup not showing on Mobile (only on PC) – and Cart needs to move further down

  • Hi

    The popup is not showing on Mobile (only on PC) when you click on “ADD TO CART” – It shows it flying to the Cart icon but I need the popup showing on the mobile device also so can select more Qty.

    On the PC version on the popup you see VIEW CART, CHECKOUT and CONTINUE SHOPPING which my client likes.

    Therefore we need to be able to see this on the MOBILE also but it is NOT visible. Maybe mobile is too small to view this ?

    If so, then what is our workaround ? Are there settings for this popup for MObile device separately maybe ?

    ALSO the other issue I have is that the Cart icon is sitting on the very top of the mobile, so when a user scrolls down the Cart icon does NOT follow down. Therefore when you add something in to the Cart, and you are right down the bottom, the customer has NO idea WHERE the Cart icon is at it is right up the top ..

    Not very good, HOW can I rectify this issue please urgently

    Thanks

    Kristin

Viewing 1 replies (of 1 total)
  • Thread Starter kristinubute

    (@kristinubute)

    Hi, I’ve been trying to play with some settings in your plugin to try fix it. I changed a setting where it auto opens the Cart within your plugin which I like, but we have to still SCROLL all the way up to the top of the webpage to see it.

    Is there any way to have it popup in middle of screen on top of things ?

    I saw there was a setting which I tried called “MODAL MODE” Open the Cart in the middle of the screen … but that doesn’t work so great on the MOBILE as it goes right down halfway on the page on mobile which could be 5 scrolls with the finger downwards BEFORE you can find it. That is NOT good either.

    How else can I have your Cart Contents popup so it is visible when people scroll, otherwise it just seems to sit in the ONE SPOT which is a pain. My client may have 30 products on the scroll on mobile and the Cart popups on top Left or Top Right or Bottom Left or BOttom right, but NO option to have it sit in one spot so everyone can find the CART on scroll. Otherwise Customer cannot find it, they will NOT know they have to scroll UPWARDS to the top to find it. Very confused.

    Thanks

    Kristin

Viewing 1 replies (of 1 total)
  • The topic ‘Popup not showing on Mobile (only on PC) – and Cart needs to move further down’ is closed to new replies.