Popup not showing

  • Resolved roxidesi

    (@roxidesi)


    1 month, 1 week ago

    Hi, I need help with my popup – it doesn’t show on the front end. I added the custom CSS I found in other topics on this subject and I checked the “Disable asset caching” box in the settings. The popup is still not visible. I have another popup on the English version of this page. That one is not visible either. This is a bilingual website, translated with Polylang and Polylang for Woocommerce plugins.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @roxidesi,

    We checked your site but didn’t see any popups loading on the homepage.

    We also don’t see the init popups ? message in the browser console whenever Popup Maker is active.

    See here: https://share.zight.com/z8uRGeDv

    Is there a specific page or condition we need to do to see the popup?

    You can also send us a message via Support Request – Popup Maker if you want to send us more information privately.

    We’ll wait for your email! ??

    Thread Starter roxidesi

    (@roxidesi)

    Thank you for your reply. I just submitted a ticket to support.

    Regards!

    • This reply was modified 1 month, 1 week ago by roxidesi.
Viewing 2 replies - 1 through 2 (of 2 total)
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