Popup Not Showing

  • Resolved cgl102770

    (@cgl102770)


    1 year, 12 months ago

    Hi – I created a new section on the test page, enabled ‘this is a popup’, added a button to a new section with ‘click here’ text, set popup i.d. to ‘#sample’, then saved and loaded the page.

    The section shows like a regular section, its the white ‘click here’ button near the bottom just above the dark gray footer. It’s not a popup. I”m curious what I’ve done wrong? Thank you for any feedback.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi – for me ist the same – i do this snippet in divi -> integration, but nothing happens: 

    <script>
  // Fix a Forminator issue with Popups for Divi.
  window.forminatorSignInit = 
    window.forminatorSignInit || function() {};

  window.forminatorSignatureResize = 
    window.forminatorSignatureResize || function() {};
</script>

    Hi @cgl102770,

    I am sorry to hear that you are encountering an issue with your popup not triggering as expected. I will assist you in resolving your issue.

    I checked and confirmed your site URL and found that your popup ID #sample is working fine, as expected.
    See here: https://share.getcloudapp.com/8Luqb6w4

    If you still have doubts, you can refer to our knowledge base article, “A step-by-step guide on creating your first Popup in?Popups for Divi” here:?https://divimode.com/knowledge-base/video-create-your-first-popup/

    I hope this information is helpful. Please do not hesitate to ask any further questions. Thank you.

    Hi @alexd0001,

    I am sorry to hear that you are also encountering a similar issue with your site. I will be happy to assist you.

    Could you please share your site URL with us? Looking forward to your response. Thank you.

    Thread Starter cgl102770

    (@cgl102770)

    Thank you Rohit, for taking the time to replay and record the video. I watched the instructional video, and I would like the popup to appear when one first visits the website, not once they click a button. Like when one first goes to https://www.divimode.com, the ‘privacy preference’ popup appears immediately. Is that possible? Thank you for any feedback.

    Hi @cgl102770,

    Thank you for the clarification.

    Your requested feature is known as “After Delay,” which can be implemented by setting “Automatic Triggers” in our “Divi Areas Pro” plugin.
    You can find information about the same here: https://divimode.com/knowledge-base/automatic-triggers/#trigger-type

    Further, you can find information about our “Divi Areas Pro” here: https://divimode.com/divi-areas-pro/

    I hope this information helps. I am here to assist you. Please do not hesitate to ask any further questions. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Popup Not Showing’ is closed to new replies.