Popup not positioning correctly

  • Resolved kimcoetzee

    (@kimcoetzee)


    3 years, 1 month ago

    Hi There

    I am having a display problem with one of my CFF forms. The setup currently is that when a user clicks on the guest number field another cff form pops up (Im using PopUp Maker for that)

    If the fields are filled out, ‘in sequence’ using the datepicker everything works fine. But if the guest leaves the prepopulates dates (today and tomorrow as is) then the guest number field popup just does not open.

    I’ve run into this problem both when I add the cff form to the accordion widget (it becomes visible after you click book here) located just below the hero image as well as further down the page just before the take a tour link.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @kimcoetzee

    Please, note we don’t offer support for third-party plugins. However, I tested your form leaving the default date values and selecting other dates, and the pop-up has worked with no problems. Please, watch the video by visiting the following link:

    https://resources.developers4web.com/cff/tmp/2022/01/19/video_popup_o.mp4

    If you need additional support about the use of third-party plugins, you should contact me through the plugin website:

    https://cff.dwbooster.com/customization

    Best regards.

    Thread Starter kimcoetzee

    (@kimcoetzee)

    Thank you for testing. On this side, I’ve now confirmed with an independent 3rd party that after opening up the date picker for a second time that the guest number popup stops firing.

    Plugin Author codepeople

    (@codepeople)

    Hello @kimcoetzee

    I repeated the process many times, I selected multiple dates, opened and closed the form multiple times, selected different months, etc. The popup has worked fine in every test. But, please, note the popup is not part of our plugin. If you have any problem with the popup you should contact the popup developers.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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