Popup not opening on iphne safari?

  • Resolved kpkreative

    (@kpkreative)


    7 months ago

    Hi there, running ads to our page and the pop ups which includes the form to collect data is not opening for users on iphone safari.
    Can you help please assist

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @kpkreative,

    Thank you for the topic.

    We checked the case on the iPhone via the Safari browser and everything worked fine for us.
    See the video below:

    View post on imgur.com

    Please check the case again and confirm whether everything works fine for you or not.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear?@kpkreative,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Popup not opening on iphne safari?’ is closed to new replies.