Popup not displaying since last update

  • Resolved codeflex

    (@codeflex)


    8 years ago

    It seems the plugin automatically updated to Hustle from the previous popup plugin we were using (or it has had a major overhaul and looks completely different to a month ago). The popup no longer displays on the site correctly. I get an overlay background and a close icon, but no content for the popup. How can this be resolved?

Viewing 6 replies - 31 through 36 (of 36 total)

  • Hi @codeflex,

    Can you tell me what happens if you use default content instead of the shortcode you use, for example if you just put in the Test inside content, because popup is opening on your site and title is there but the content is the one not showing up for some reason.

    Let me know when you have popup with regular text so I can have another look at your site.

    Best regards,
    Predrag

    Thread Starter codeflex

    (@codeflex)

    Thanks, I created a second test popup which worked, and then tested further and simply couldn’t get my original to work with the same data. I created a new popup with my custom content and it worked succesfully. It looks like it was something wrong with the original popup code carrying over from the update, perhaps an incompatibility stored with the entry. Recreating it has worked fine so it is now resolved.

    Is it possible to add a custom ‘close’ button inside my custom content? Like a class I could give a button or link to close the popup? The old plugin had this.

    Hi @codeflex,

    Thanks a lot for the info, so since I was creating this from scratch I was unable to replicate it even with all the same settings you had.

    Close button can still be added in content but it works a bit differently now and instead of using just class you will need HTML like this for example:
    <div class="wph-modal--close"><a class="wph-icon i-close" href="">Close</a></div>

    Best regards,
    Predrag

    Thread Starter codeflex

    (@codeflex)

    Thanks, but those classes aren’t working. You can see on https://www.paleomazing.com/testpage2/ I’ve included the code:
    <div id="no-btn" class="wph-modal--close" style="text-decoration: underline;"><a>No thanks, Continue to site</a></div>
    and its not doing anything when you click.

    Hi codeflex,

    Apologies for the delay here.

    Can you make sure that you’re using same classes as in my example, in your code <a> tag is missing class=”wph-icon i-close” part and that’s most likely why it doesn’t work for you.

    Let us know how it goes after adding those.

    Cheers,
    Predrag

    Thank you for working with us to make Hustle a better product! I am going to mark this topic resolved. If this does not address your issue or you have any further questions please let us know and we can reopen this thread or start a new topic. Thanks again!

Viewing 6 replies - 31 through 36 (of 36 total)
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