Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support architalevelup

    (@architabasandrai20)

    Hi @wireb,

    I couldn’t recreate the issue. Here are the steps I took to debug it:

    1. Installed the Popup Maker plugin and created a popup.
    2. Tested the Kadence search popup and Popup Maker on the frontend, and they both worked fine.

    Check the screen recording for reference: https://share.zight.com/6quXvEO2

    Can you share the screen recording of the issue so we can try to create the same scenario to debug the issue?

    For initial troubleshooting, please could you do the steps listed in this article https://www.kadencewp.com/blog/how-to-troubleshoot-your-website? This will help us rule out these usual causes of WordPress issues, so we can move on to investigating other possible causes of this issue on your website.

    Please let us know how it goes, we’ll be more than happy to help.

    Best regards,
    Archita

    Thread Starter wireB

    (@wireb)

    Thank you for trying to resolve this. The problem is a popup, if I disable popups the theme works with Popup Maker. Will publish my findings.

    Plugin Support architalevelup

    (@architabasandrai20)

    Hi @wireb

    I am unable to replicate the issue. Could you please provide a screen recording of the problem so that we can investigate further?

    Let us know if we can assist you further.

    Best Regards,
    Archita

    Plugin Support karlalevelup

    (@karlalevelup)

    Hi there!

    This topic has been inactive for more than 2 months. I’ll proceed to marking this as resolved.

    If you have further questions or need additional assistance, feel free to start a new topic or refer to our Kadence Blocks documentation here.

    Thank you for your understanding!

    Regards,
    Karla

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Popup Maker blocks the “search” popup’ is closed to new replies.