• Resolved resolfe

    (@resolfe)


    Hi,

    I am using a popup with mailchimp-shortcode (from the mailchimp-plugin) on my site.

    So far everything worked fine but recently I found out that the popup is not closing after the conversion.

    I strongly suspect that one of the recent installed caching and Autoptimize plugins is the reason (in Autoptimize there is also a “Optimize JavaScript Code”).

    Do you also think that could be the problem? And do you have any suggestion how to solve that issue?
    At the moment the popup is only active on this page (should popup after 5 seconds):
    https://www.catchbudapest.com/freebies/

    Thanks for your support!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter resolfe

    (@resolfe)

    Hi,

    I think I found the reason, and it’s not the caching plugins I mentioned above:
    I recently switched from http to https (using the plugin really simple SSL): When I click now on the submit button of the popup, chrome is showing a small warning in the address field, that the site is trying to load a unsafe script from a not authenticated source.

    How can that be solved?

    Plugin Author Damian

    (@timersys)

    Hi @resolfe,
    try going to Settings -> General and change your urls to https
    Let me know if that does the trick.

    Thread Starter resolfe

    (@resolfe)

    Hi Damian,

    yes, all my urls are on https. I successfully switched to https (green lock on all sites).

    But somehow the script which should close the popup after conversion is not considered as safe and is therefore blocked by the browser.

    Thread Starter resolfe

    (@resolfe)

    Hi Damian,

    I deactivated the popups on all pages, but on this test site, where the described problem can still be reproduced:
    https://www.catchbudapest.com/test/

    I would really appreciate your feedback!

    Plugin Author Damian

    (@timersys)

    Could you try deactivating autooptimize to see if that makes any difference?

    Thread Starter resolfe

    (@resolfe)

    Hi Damian,

    I tried with deactivated Autoptimize, but unfortunately still the same issue.

    Plugin Author Damian

    (@timersys)

    Still requesting https://www.catchbudapest.com/signup-message/ . Somewhere in your settings or the form settings is trying to go to a non https url and the request is being blocked

    Thread Starter resolfe

    (@resolfe)

    Hi Damian,

    thanks for the hint!!
    In the mailchimp settings there is the option to “Redirect to URL after successful sign-up” and there I had the link with http instead of https.
    Changing that link to https did the trick!

    Thank you for your great support!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Popup is not closing after conversion’ is closed to new replies.