Popup Form Not Showing As Preview

  • Resolved queensratchet

    (@queensratchet)


    1 year, 11 months ago

    Hi, I created a newsletter popup form with the template “Limited Time Offer”. The preview is showing correctly. However, when I checked on the website, the image is showing on top and form on the bottom. The image should show on the left and form on the right… side-by-side. Please see the link attached to see what I’m talking about. I did not change any of the size configurations. The image is the same size as the demo image.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @queensratchet ????</img>!

    Thank you for reaching out to MailPoet Support!

    I’ve checked your site and noticed that the original image is smaller than the image that you have uploaded.

    Link to full image: https://d.pr/i/gtuIc7

    Please try cropping your image and then uploading it again and let us know how it goes.

    Looking forward to hearing back from you!

    Cheers!

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey again!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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