Popup Editor WPBakery Issue

  • Resolved toad78

    (@toad78)


    1 month, 3 weeks ago

    For years I’ve been using WPBakery editor within the Popup builder editor. However, recently it seems that WPBakery builder is no longer usable and all I see is shortcode in the Popup builder. On the frontend, one of the buttons is missing while the other is visible, making this not very user intuitive.

    This is what I see now in the Popup Editor, sans WPBakery Builder:
    [vc_row][vc_column width="1/2"][trx_sc_button type="default" size="large" align="center" text_align="center" icon_type="fontawesome" icon_position="left" link="https://www.xxxx.org/wp-content/uploads/2024/09/xxxxx.pdf"" title="Sept 22"][/vc_column][vc_column width="1/2"][trx_sc_button type="default" size="large" align="center" text_align="center" icon_type="fontawesome" icon_position="left" link="https://www.xxxx.org/wp-content/uploads/2024/09/xxxx.pdf" title="Sept 29"][/vc_column][/vc_row]

    Suggestion on how to fix this problem? This just started appearing about a week ago.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @toad78,

    Is the composer enabled for the popup post type?

    You can check in WPBakery Page Builder > Role Manager > Select your role > Select Custom > check popup.

    See here: https://share.zight.com/z8uRPpEP

    Let us know how it goes. ??

    Thread Starter toad78

    (@toad78)

    Thank you, Kim L.

    Very queer you mentioned that. “popup” was disabled. Once I checked it, everything recovered.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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