Popup Doesn’t work on Incognito

  • Resolved supportbeyondborders

    (@supportbeyondborders)


    1 year, 6 months ago

    We have a popup in our homepage and it only works when we are logged in. If we use incognito or other browsers, it just redirects back to the homepage. Same on mobile

    Could you check please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @supportbeyondborders,

    Sure, I will be happy to assist you in resolving your popup issue.

    I checked and confirmed the popup on your website. And I found no issue with the same.
    See here: https://share.zight.com/4guR7bZW

    Could you please confirm if you are referring to the same popup and if your issue is already resolved?

    You can also check and confirm if “Display Conditions” are enabled for logged-in users.

    I have demonstrated the same in the video below.
    See here: https://share.zight.com/rRumnPKd

    I will be looking forward to your response. Thank you.

Viewing 1 replies (of 1 total)
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