Popup doesn’t open if jQuery animation on the page

  • Resolved Oleg

    (@submedia)


    3 years, 6 months ago

    Hi there,

    If there is an active jQuery.animate then popup fails to open, e.g.
    $( '.slider-indicator > span' ).animate( { width : "100%" }, autoplayTimeout );

    As far as I found, corresponding container #pum-XXX has wrong CSS properties opacity: 0; display: none; so it is not visible.

    Please have a look. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Maria T

    (@mariatogonon)

    @submedia – Hello, apologies for this inconvenience.

    Could you please try to add this custom CSS below and see if that works as expected now? I would suggest adding it to your Theme’s Customizer Additional CSS area: https://share.getcloudapp.com/rRu0g9L1

    .pum-overlay.pum-active, 
.pum-overlay.pum-active 
.popmake.active {     
     opacity: 1 !important;     
     display: block !important 
}

    If that helps, then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

    Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link: https://wppopupmaker.com/support/ Thank you.

    Thread Starter Oleg

    (@submedia)

    Dear Maria,

    The suggested CSS fixed the problem. Thank you very much for the solution.

    P.S. Plugin has been rated ??????????

    Maria T

    (@mariatogonon)

    Thanks for letting us know, @submedia! ?? We are happy to hear about that.

    Have a great day & best of luck!

Viewing 3 replies - 1 through 3 (of 3 total)
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