Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Eero Hermlin

    (@eero-hermlin)

    Hi

    This error is very specific to your site, but here’s answer: together with that piece of MC javascript code what you use, there must be an html element with id=’mce-success-response’ somewhere inside the scrollbox. Like that:

    <div id="mce-success-response"></div>

    Namely, this MailChimp script what your are using, looks for that element for displaying feedback, but as it does not exist currently, message is not shown either. I wonder, how such mistake happened. Are you using some MailChimp plugin?

    Plugin Author Eero Hermlin

    (@eero-hermlin)

    Also, you need to add element with id=”mce-error-response”

    <div id="mce-error-response"></div>

    to display possible errors to user (“you entered invalid e-mail”, “you are already subscribed” etc).

    Thread Starter spicyspirit

    (@spicyspirit)

    Thank you Eero.

    I didn’t use a Mailchimp plugin. I generated this code from within Mailchimp directly.

    Are you saying that my website is missing some code that is supposed to be included with your Scrollbox plugin? If so, I have no idea how that happened. I installed the plugin as usual.

    Do you mind taking a look at my admin panel or ftp? I can share the info via private message if ok?

    Thank you so much.

    Plugin Author Eero Hermlin

    (@eero-hermlin)

    At the moment i don’t think it’s our plugin or plugin install mistake. Instead I think that code what you got from Mailchimp does not always work correctly – probably it’s supposed to add those DIV elements automatically, but for some reason fails to do so in your page. So those must be added manually.

    I will investigate it a bit by myself and if I don’t figure it out then I will ask you for WP admin access.

    Plugin Author Eero Hermlin

    (@eero-hermlin)

    This error was still caused by scrollbox plugin. It will be fixed in next version (2.1.2). I plan to publish that during next two days.

    Thread Starter spicyspirit

    (@spicyspirit)

    Thanks Eero Hermlin. I will look out for your updated plugin!

    I would just need to update it; don’t need to revise the Mailchimp code right?

    Plugin Author Eero Hermlin

    (@eero-hermlin)

    Hi

    Unfortunately, after plugin update you must paste there MailChimp code again (or, if your developer can identify what is missing, then add only missing part). Only then it will start to work.

    The problem was that WordPress WYSIWYG editor in default configuration didn’t like some tags in that MailChimp code and removed them. I made there some amendments so that it will not happen any more.

    Thread Starter spicyspirit

    (@spicyspirit)

    Dear Eero,

    I updated your plugin yesterday and asked my programmer to re-paste the Mailchimp code. However, the issue remains the same.

    Would it be ok that you log in to my admin and help me trouble shoot? My programmer doesn’t know the issue as well as you do…Not a super hurry thing, but if you could help, that’d be much appreciated.

    Many thanks,
    Elle

    Thread Starter spicyspirit

    (@spicyspirit)

    Dear Eero,

    The issue still remains. See my last reply. Could you kindly help? I can provide admin access.

    Thanks!

    Plugin Author Eero Hermlin

    (@eero-hermlin)

    Ok, please send me the access details to address eero. hermlin @ gmail. com

    HoneyTrek

    (@honeytrek)

    I am having a similar problem with MailChimp Eero.

    Here is my flow & code:

    On this URL:
    1. scroll down the page.
    2. You will be shown the pop-up with the code below.
    3. A new window will open with the “Almost finished…” message hosted on mail chimp servers.
    4. Go back to the tab with pop-up and there is no success message (which i assume means the pop-up doesn’t know the user signed up, and hence not to show them the scroll pop-up ever gain.

    TWO QUESTIONS:
    – how can i get the “almost finished” page to show up inside the pop-up window so it doesnt throw the users to a new page, which isn’t a smooth experience?
    – how can i tell the pop-up never to show again after user successfully submits their email?

    Thanks so much!
    Mike

    <script language="JavaScript" type="text/javascript">
    <!--
    function checkform ( form )
    {
      if (form.FNAME.value == "") {
        alert( "Please enter your firstname." );
        form.FNAME.focus();
        return false ;
      }
      return true ;
    }
    //-->
    </script>
    
    <div id="mc_embed_signup">
    <form action="https://HoneyTrek.us2.list-manage.com/subscribe/post?u=2dafec07ca68edc4b80a35aaa&id=6fcfbcef2d" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate" target="_blank" method="post" onsubmit="return checkform(this);">
    <div class="mc-field-group">
    	<label for="mce-EMAIL">Email Address
    </label>
    	<input type="email" value="" name="EMAIL" class="required email" style="width:180px" id="mce-EMAIL">
    </div>
    <div class="mc-field-group">
    	<label for="mce-FNAME">First Name
    </label>
    	<input type="text" value="" name="FNAME" class="required" style="width:205px" id="mce-FNAME">
    </div>
    	<div id="mce-responses" class="clear">
    		<div class="response" id="mce-error-response" style="display:none"></div>
    		<div class="response" id="mce-success-response" style="display:none"></div>
    	</div>	<div class="clear"><br><input type="submit" value="Subscribe" name="subscribe" id="mc-embedded-subscribe" class="button" style="padding:10px"></div>
    </form>
    </div>
Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘POPUP doesn't change to thank you message upon signup (Mailchimp embeded)’ is closed to new replies.