Popup Disregarding Display Rules
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I have a Woocommerce Product page that I need to restrict based on Memberpress Products.
I have the rule set to show the pop up on ‘Select Products’, is/is not set to ‘Is’ and have the specific product in the field.
I have tried with ‘Memberpressproducts’ set to ‘Is’ with the membership level that needs to be blocked. I have also tried with ‘Memberpressproducts’ set to ‘Is net’ with the membership levels that DO NOT needs to be blocked.
In all scenarios, the popup displays. What am I doing incorrectly?
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Dear @enickdavis,
We are sorry to hear that you are facing issues.
Most possibly you are facing a cache issue. We would kindly ask you to purge your website cache using any available cache plugin.
Meanwhile, please send us the following details:
1. The website URL, where the popup is supposed to trigger or not2. The System Information file which can be retrieved from here:
How to Retrieve the “System Information” File
You can use https://wetransfer.com/ to send the file to us (the Get a Link option).
Click here – https://prnt.sc/174oX-9Hspki
Choose the Get Transfer Link option and then place the link in this chat – https://prnt.sc/_lQH0Rh20sme
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