popup close button doesn’t work

  • Resolved amillionmiles

    (@amillionmiles)


    3 years, 7 months ago

    Hi,
    The popup close button doesn’t work. I set it to “show” in the settings, and it shows up, but nothing happens when I click on the X (neither on my site nor in the demo). I’m using Firefox. Could you help me with this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi @amillionmiles,

    Thanks for reaching us. Hope you are safe and well.

    After going through your query we have tested the popup close button in our local environment as well as the demo page in Firefox. Unfortunately, we didn’t get any issues. It is working perfectly.

    Can you please share the reference link? It would be better if you contact us.

    Have a good day!

    Thanks.

    Thread Starter amillionmiles

    (@amillionmiles)

    Hi,

    I’m sorry, but I don’t have a live link. Thank you for checking this. I’m actually using Waterfox, not Firefox (sorry!), and it is still not working.

    Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi @amillionmiles,

    We have also tested in Waterfox. The result is the same. The quick view close button is working smoothly.

    I have captured a video to show you. Please watch this video. Without seeing the page it’s hard for us to investigate the issue properly.

    Hope you understand. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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