Popup box error

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  • Plugin Author bizswoop

    (@bizswoop)

    Thank you for reaching out to us.

    Could you please perform a quick plugin conflict test to rule out a conflict with another plugin, especially if you are using any plugins that Minify CSS or modify JS loading. First clear the cache and temporarily disable all plugins except WooCommerce and Store Hours Manager. We suspect this could be the reason for the behavior of the notification loaded in the background.

    We’d also recommend trying to switch from the default AJAX notification option to the HTML option.

    Let us know the results from the plugin conflict testing, we’d be happy to continue providing support to resolve the issue on your site.

    Plugin Author bizswoop

    (@bizswoop)

    We reviewed the theme being used on the website link you shared.

    Based upon this theme, we have made a few code optimizations and changes to the CSS to resolve this conflict that occurred with the theme and fix the background behavior. Thank you for reporting.

Viewing 2 replies - 1 through 2 (of 2 total)
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