Popup appearing on redirected page – Seeking guidance

  • Resolved tang01

    (@tang01)


    7 months ago

    I am writing to you today regarding an issue I am experiencing with your plugin. I have set up a popup to appear on my website, and it is working as intended. However, when a user clicks on the popup’s redirection link and opens the new page in another tab, the popup also appears on that new page.

    I would like to prevent the popup from appearing on the redirected page. I have already set the redirection link to open in a new tab, and I have tried various settings within the plugin, but I have not been able to achieve the desired result.

    Could you please guide me on how to achieve this functionality? I would appreciate any suggestions or solutions you may have.

    Thank you for your time and assistance.

    The page I need help with: [log in to see the link]

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  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @tang01 ,

    Thanks for reaching out to us & extremely sorry for the delayed response.

    I wanted to let you know that with MetForm, you can set up page redirection after submitting a form. However, after reviewing the reference page you mentioned, I’m not entirely clear on the issue you are referring to. Please provide additional details about the problem you’re encountering or the outcome you’re striving for. It would be a lot easier for us if you gave us a video about the problem so that we can understand the problem properly and help you find a solution as soon as possible. Your patience & cooperation in this matter are greatly appreciated.

    Looking forward to your response and we are always here to assist you.

    Best Regards,
    Reju?

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @tang01 ,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

Viewing 2 replies - 1 through 2 (of 2 total)
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