• Resolved hhuesca

    (@hhuesca)


    Hi team! I’ve been using your plugin for a while and in a lot of sites. Everytime a Popup is triggered, a right padding appears on the page, it stays there until the page is reloaded. Can you help me with this?

    Thank you in advanced.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Sarai Acevedo

    (@sarai1)

    Hello @hhuesca,

    Thanks for reaching out.

    This can occur when the theme thinks there’s an extra scrollbar and shifts the page to make room for it.

    To fix this, could you place a check in the box next to ‘Adjust the right padding’ located in the ‘Misc’ section of your Popup Maker Settings? See here: https://share.wppopupmaker.com/NQu5wQpz.

    Here’s a helpful guide about What Causes That Shifting.

    Feel free to reach out if you have any more questions.

    Plugin Support Kim L

    (@kimmyx)

    Hi there,

    I’m going to mark this as resolved as we haven’t heard from you in a while.

    Feel free to create a new thread if you have other questions.

    Thanks!

    Thread Starter hhuesca

    (@hhuesca)

    Thank you so much! That worked.

    Best.

    Thread Starter hhuesca

    (@hhuesca)

    Actually, it didn’t worked. This piece of CSS did:

    html.pum-open.pum-open-overlay.pum-open-scrollable body>:not([aria-modal=true]) {
    padding-right: 0 !important;
    }

    Best!

Viewing 4 replies - 1 through 4 (of 4 total)
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