Poptin won’t show up on mobile with link click

  • Resolved avertshoecare

    (@avertshoecare)


    3 years, 3 months ago

    Hello,

    So Poptin works great currently for PC, the link works perfectly and it’s all very well streamlined and well made (thank you!), however, team@poptin, my issue is that the link click I’ve set up that brings up the plugin isn’t working on mobile only (fine on PC), and i’m greeted with;

    {“display”: “not_allowed”,
    “message”: “Client not found”
    }

    Any ideas? If you go to the link I’ve provided and click on one of the waiting list windows, you should be able to recreate the error. Many thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Osama Baloch

    (@mosamabaloch)

    Hello,

    Thank you for contacting Poptin support. Upon checking your website we can see that there are a few errors on your website along with some design errors as well. A bug in your design is causing your buttons to not show properly.

    However, Upon doing some tweaks in the CSS we were able to verify that Link clicks are working fine.

    Can you please have your developer fix the UI bugs and then recheck again? You can also reach out to me at [email protected]

    Regards

Viewing 1 replies (of 1 total)
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