popmake is not a function error

  • Resolved wolfage

    (@wolfage)


    2 years, 9 months ago

    Hi! For some reason i couldn’t open popup preview with admin bar dropdown menu. When i click on it it throw next error in console: “PUM.getPopup(…).popmake is not a function”. I wondered because with program trigger like open after 15 seconds popup opens as it should. And previously popup opened with click but now not. I have W3 total cache plugin but it’s disabling doesn’t help. The same problems in private tab. Also tried assets caching checkbox in plugin settings but still no changes.

    The page I need help with: [log in to see the link]

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  • Plugin Support mark l chaves

    (@mlchaves)

    Hey @wolfage,

    That “… is not a function …” error usually means:

    1) jQuery is loading in the footer or being deferred by caching.

    2) There are multiple versions of jQuery (conflict) or your site’s using an outdated jQuery library.

    3) There’s a plugin or theme conflict.

    First, can you check your cache settings to make sure jQuery isn’t being deferred? If it is (jQuery is loading too late), disable that, clear caches, and retest.

    If not (jQuery is loaded in the header which is good), you’ll need to disable all custom code and try to follow the standard plugin and theme conflict process.

    https://gist.github.com/marklchaves/90f5af8d0ea08d6e54254f2afb1109df

    If you’re still seeing the issue, can you submit a ticket via our contact form?

    https://wppopupmaker.com/support/#submit-a-support-ticket

    That way we can get more details from you and take a closer look.

    Cheers!

Viewing 1 replies (of 1 total)
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