Pop Up Video Won’t Dismiss

Hi Crazydrake,

Thanks.It is missing the button (3 buttons).

Maybe:

1) You have some javascript error on your site.
Take a look at your console.

2) Low WP Memory Limit

3) Conflict with another plugin.

For more details, take a look at:
https://siterightaway.net/troubleshooting/

Here are the image, try to put the cursor on that place highlighted, maybe the button is there but with the same color of the background (modified by another plugin).
https://wptoolsplugin.com/temp.jpg

Please, let me know if you are able to fix it.

Happy New Year!

Cheers,
Bill

• This reply was modified 3 years, 2 months ago by Bill Minozzi.

Hi Crazydrake,

Please, read my previous post.

I just uploaded the Version 3.03. Now that window come with title and a litle X button at top right corner (to close the window).

This button doesn’t dismiss but just close. I’m unable to make it dismiss.

Maybe that can help you to find where is the issue.

Happy New Year!

Cheers,

Bill

I have the same problem and I had to disable the plugin for my admin page to work

Hi Shillos,

Please, try to update to the last version (3.03).

Now that window come with title and a little X button at top right corner (to close the window). That can help you to check below:

1) Maybe you have some JavaScript error on your site.
Take a look at your console.

2) Low WP Memory Limit.

3) Conflict with another plugin.

For more details, take a look at:
https://siterightaway.net/troubleshooting/

Here are the image, try to put the cursor on that place highlighted, maybe the button is there but with the same color of the background (modified by another plugin).
https://wptoolsplugin.com/temp.jpg

Please, let me know if you are able to fix it.

Happy New Year!

Cheers,
Bill

Hi,

I just released the Version 3.04 where you can close the window just clicking at X button at top right corner of the window.
Please, let me know if that can work for you.

Anyway, I suggest check memory limit and JavaScript errors how I said above.

Cheers,
Bill

same issue can not get rid off that pop up window
very annoying!!!

i disable the whole plugin

• This reply was modified 3 years, 2 months ago by fondashci.

Hi,

I tested in my server and works fine.
With Version 3.04, you can disable just clicking the Dismiss Button or the X Button at Top Right Corner.
Please, let me know if you have problems.

Cheers,
Bill