• Resolved throu

    (@throu)


    Hi guys!

    i’ve updated to the latest version today (we started using the plugin last year but it’s active only one week during the poll) and found out there’s a pop up poll option but cannot find any documentation about it.

    I’ll love to show the pop up on click but maybe i’m doing something wrong cause it appears also without clicking on the selector.

    Hope you can help!

    Best.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @throu,

    Thank you for the topic.

    I want to mention, that the Poll Maker plugin doesn’t have this kind of feature available for usage.

    You can make use of our Popup Box plugin if you want to create a popup poll.
    You can achieve this result in 2 ways: either making use of the On Click option or inserting the shortcode of the poll into the Shortcode Popup Type.

    You can check out these useful links for more information:

    Shortcode Popup Type:
    Demo:
    https://ays-demo.com/popup-shortcode-default-type/
    YouTube Video: https://www.youtube.com/watch?v=q6ai1WhpLfc

    On Click Popup:
    YouTube Video:
    https://www.youtube.com/watch?v=YTB5_J74AIg&t

    Thank you.

    Thread Starter throu

    (@throu)

    Hi Jasmine,It’s strange cause i see this in the dashboard and it also work but has i told you before it’s not working properly.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @throu,

    Thank you for your reply.

    I am sorry for the caused inconvenience.
    There was a misunderstanding by the Support Team. We were referring to another product by mistake.

    The Poll Maker plugin actually has the Popup Poll feature as you are mentioning.
    Our Dev Team has checked out the functionality and noticed that it works fine on our end.

    S?, please provide us with the following information for further investigation of your case.

    1. The link, where the given popup poll is located in which the button can’t be opened on click.
    2. Also, please provide us with the screenshot of the options of the Popup Poll so that we can understand the settings configuration.

    Looking forward to your reply.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @throu,

    We’re?closing?this ticket for now as we last?heard?from you 4 days ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
    For a new query, feel free to open a new topic. Our customer care specialists will be happy to help you.

    Thank you.

    Thread Starter throu

    (@throu)

    I fixed it by myself.Thanks!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @throu,

    Thank you for your reply and update.

    Glad to hear that!
    Enjoy the plugin and feel free to open a new topic in case of any questions.

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Pop Up Poll’ is closed to new replies.