Dear @thartgraphics,
We are sorry to hear that you are facing issue.
In order to investigate the issue, we will need the following information:
1. The System Information file which can be retrieved from here:
How to Retrieve the “System Information”
You can use https://wetransfer.com/ to send the file to us (the Get a Link option).
Click here – https://prnt.sc/174oX-9Hspki
Choose the Get Transfer Link option and then place the link in this chat – https://prnt.sc/_lQH0Rh20sme
2. Screenshots from the popup Events and Display Rules sections
Meanwhile, we would kindly ask you to clear your browser’s cache and check if it helped.
Regards,
Popup Builder Team
