pop-up not visible

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @ffd2011,

    Thank you for your topic.

    We have checked the case on our end and the popup was normally displayed for us.

    See the screenshot below:

    View post on imgur.com

    Most presumably you have a cache plugin, that’s why you don’t see the changes immediately.
    Please clear your caches after changing any popup option and check the case again.

    If we don’t understand you correctly, please give us more clarifications so that we can guide you accordingly.
    And if the problem is fixed, then please confirm it.

    Looking forward to hearing from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @ffd2011,

    We’re closing this ticket for now as we last heard from you 2 weeks ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘pop-up not visible’ is closed to new replies.