Pop up not showing on click

  • Resolved izabelas

    (@izabelas)


    1 year, 2 months ago

    Hello,

    I’m having issues with the pop-up window, as it is not showing on the button click (“Reservations faq”). Sometimes it does show up after a few minutes on the desktop, but never on mobile.

    I’m using Speed Optimizer by Siteground, but it’s not the issue with “Frontend Optimizations”, already checked that base. Could it be the caching? If so, what is the ideal configuration?

    I’d appreciate your help on this

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @izabelas,

    I am happy to help you solve your issue. Could you kindly forward your request as a support request at this link: https://divimode.com/get-support/

    We will need site access to confirm and debug the issue. Concerning the privacy issue and on the safety end, we will handle your issue via our support platform.

    I will be looking forward to your response. Thank you.

    Hi @izabelas,

    I have received your request on our support platform and will get back to you via email shortly. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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