• Resolved sicops

    (@sicops)


    Hi,

    I am testing the plugin out on our staging site and it won’t show up no matter what fields I change. Ideally, I want to show a message on checkout for people in the UK to inform about where to buy but nothing shows up even when I change settings to show after 5 seconds of being on site etc.

    I really like the look of this plugin and a fan of many of the ones you have designed so would really like to get this working and use going forward. Also can you let me know pricing of the premium plugin?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    hello @sicops ,

    I’m sorry to hear about this issue you are having with our plugin.

    Can you check what happens if you disable the country limit? Will it still not show?
    Also, can you make a screenshot of your Display settings?

    kind regards,
    Kasia

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @sicops ,

    Also can you let me know pricing of the premium plugin?

    https://premium.wpmudev.org/ – we have $49 per month subscription, but also free 30 days trial so you can check if you like it.

    Kind regards,
    Kasia

    Thread Starter sicops

    (@sicops)

    Hi Kasia,

    It still doesn’t show no matter what display settings I put in.

    How do I attach a screenshot to this? I can’t see an upload function.

    Thanks,

    Simon

    Hello @sicops

    Hope you’re doing well!

    I’ve visited your site and the Hustle’s opt-in not loading in the page code. Would you please make sure the opt-in is set to Live mode as shown below?
    https://monosnap.com/file/f0jgJTNt0GrfYxpmx6WPGsTFVk74Ul

    If the issue still persists, please export the Hustle module settings an share them with us. https://monosnap.com/file/7ostLVS0RxVPMWxjKUyKPJ00V4MfCC
    Please upload the file or a screenshot to Google Drive, DropBox or even to We Transfer.

    Have a good day!

    Cheers,
    Nastia

    Thread Starter sicops

    (@sicops)

    Hi Nastia,

    The opt in is set to live mode.

    I will share the module settings with you via google drive. Please advise which email address to share to?

    Thanks,

    Simon

    Hello @sicops

    Trust all is well!

    Please simple upload the file and set it public as shown below:
    https://take.ms/TK5qv

    Feel free to remove the file once the issue here is resolved.

    Otherwise please feel free to email the link using our contact form:
    https://premium.wpmudev.org/contact/#i-have-a-different-question

    Make sure the subject Subject: “Attn: Nastia” and include a link to this thread.

    Have a good day!

    Kind regards,
    Nastia

    Thread Starter sicops

    (@sicops)

    Hi Nastia,

    I know how to share on Google drive but as mentioned I need an email address to share the file with, please?

    I also cannot upload any files from the contact form you provided.

    Simon

    Thread Starter sicops

    (@sicops)

    Any word on this Nastia/Kasia? The client is waiting on me so if I can’t find a solution soon I will have to look for a different plugin to use.

    Thanks.

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @sicops,

    Apologies for the delay here, as Nastia mentioned above you can simply use the sharing function and share the link without the need for entering an email.
    If for some reason you can’t see the option as outlined in her screenshot then you can use the contact form provided above to get in touch with us directly and from there we can provide you with a specific address.

    Cheers,
    Predrag

Viewing 9 replies - 1 through 9 (of 9 total)
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