pop-up not following visibility rules

  • Resolved unixmo

    (@unixmo)


    6 months, 3 weeks ago

    CTA from pop up goes to the registration page so have set it to hide on the registration page but it is still showing up. Tried with putting the registration page URL in but still shows up too.

    • This topic was modified 6 months, 3 weeks ago by unixmo.
    • This topic was modified 6 months, 3 weeks ago by unixmo.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @unixmo

    I hope you’re doing fine today!

    The rules on that screenshot – are those the only rule set for this popup?
    Does the site use any kind of cache (either as a caching plugin on site or as a server-side cache or both)?

    Let us know, please.

    It would also be helpful of you could

    1. share a link to the page where we could see that in action

    2. share export of the popup in question

    To share export of the popup:
    – go to the “Hustle -> Pop-ups” page
    – click on a little “gear” icon next to the popup in question
    – select “Export” option
    – and put export file on you Google Drive, Dropbox or similar file storage account
    – then include (publicly visible) link to it in your response below.

    Kind regards,
    Adam

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @unixmo

    We didn’t hear back from you for quite some time already so I’m marking this topic as resolved for now.

    If you decide to give it another go and you’ll still need assistance with this case, just let us know and we can continue at any time.

    Kind regards,
    Adam

Viewing 2 replies - 1 through 2 (of 2 total)
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