Pop up modal not oppening

  • Resolved azimugv

    (@azimugv)


    1 year, 7 months ago

    Clicking in the contact icon brings me to the bottom of the page. Not opening the contact from pop up. I’m using wp-forms and even I tried with contact form 7 also.

    On my local host both were working fine. Please let me know the issue and help me to fix this.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Christoph Nagel

    (@cmsgeek)

    Hi @azimugv

    The choice of the appropriate form should not be the reason. I will check the whole thing once and let you know then.

    Best regards,
    Chris

    Plugin Author Christoph Nagel

    (@cmsgeek)

    Hi @azimugv,

    if I see it correctly, you are using the Astra theme. Here it seems to be used a script that overrides my plugin.

    If you disable the function “Enable Smooth Scroll to ID” in the WordPress backend under Design -> Customizer -> Global -> Other, everything works as it should.

    Please let me know if this works for you or if you absolutely need the function, so that another solution must be found.

    Best regards,
    Chris

    I have the same issue, using the Total theme by WP Explorer. I’m also an Astra user. It would be great if there was a way to fix this for both themes.

    Plugin Author Christoph Nagel

    (@cmsgeek)

    Hi @stormymondays,

    in the new plugin version 2.7 you can find in the plugin settings the possibility to activate the jQuery mode. This should make the plugin work in other themes as well. Please let me know if you encounter a problem.

    Best regards
    Chris

    Thanks for the fix!!!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Pop up modal not oppening’ is closed to new replies.